INTERVIEW
Emergency service
for a payroll crisis
When disaster or disruption strike,
there's one lifeline you can call on...
When disruption put payroll delivery at risk, we can help. Learn more from Charlotte Claridge, Head of Payroll Assistance and Application Management Service at Zellis.
Payroll contingency is a crucial service for organisations facing unexpected disruptions. Ever-changing circumstances can make payroll processing extremely daunting at times.
Zellis' Payroll Assistance Service (PAS) can support teams during emergencies and unplanned or planned absences, helping to keep employees paid accurately and on time.
The Payroll Assistance Service gives customers that hands-on support when they need it most. Our fully trained experts in both payroll and HCM Cloud can guide and advise, and even roll up their sleeves to get stuck in with completing payroll processes.
Dedicated support in challenging times
We know how disruptive it can be when even one person is away away from a payroll team, which is why Charlotte ensures she has one dedicated payroll expert (or more if required) from the Zellis Payroll Assistance Service. They act as the main point of contact during the term of the service, allowing the organisation to develop a trusted relationship with our team in advance of any planned or unplanned disruption.
Contingency plans for business continuity
The Payroll Cyber and Contingency Service builds on the emergency payroll support service. Whether it's to cover loss of site, people, location, or IT, Zellis is ready and able to help keep the payroll process firmly on track.
It’s a service that you hope you never invoke, but it provides you with that extra layer of assurance and peace of mind.”
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