SECTOR SPOTLIGHT
How can employers boost **retention and recruitment**?
The retail industry faces major challenges when it comes to recruitment and retention. The sector now has the second-highest number of job vacancies in the economy.
When good people leave, it’s increasingly hard to replace them. Talent shortages have hit retail and wholesale hard, leaving managers struggling to fill spots.
What can employers do to turn things around? The answer lies in better employee engagement, which boosts retention, productivity, and, ultimately, recruitment.
job vacancies in the UK retail sector — 14,000 more than before the pandemic.
of retail leaders are concerned about talent shortages.
of retail workers intend to quit their jobs imminently.
More than 40% of people in retail feel ‘overworked and underappreciated’. This prompts many to move on, leaving more work for those left behind: a vicious circle.
Another major issue is financial stress, which cuts motivation and productivity. 2 in 3 retail workers have been paid late or incorrectly.
Unpredictable shift patterns also grate. Studies show poor staff planning directly damages engagement and performance.
See the 6 top reasons retail employees quit
Many sectors have boosted employee wellbeing and motivation. But for too long, retail employees have been somewhat left behind.”
The good news is, employees can take action to engage, or re-engage, the workforce, boost productivity, and keep them in their role:
Help employees get to know each other
Make work more enjoyable
Be open and transparent
Invest in staff development
Recognise and reward employees
Encourage personal responsibility
Discover 4 major factors that encourage retail employees to stay in a role.
Better-engaged employees are more productive and less likely to leave.
Join our upcoming retail webinar for more.
Support your retail employees
People in retail are among the hardest hit by financial stress and hardship. Learn how to support and educate them for a happier, more productive workforce.
Learn more
The right payroll and HR solutions for retail
High turnover, seasonality, shift planning – you need robust solutions to handle these challenges and more. That's why 50% of the top 10 UK retailers work with Zellis.
