Swapping the paper trail for digital data means easier tracking and reporting.
Zellis solutions work together to create a payroll and HR environment that suits both managers and employees.
Tracey explained that having access to ResourceLink means that payroll changes are now straightforward and efficient.
Access to the RSS reporting services suite within ResourceLink also enables users to join tables and domains to generate custom reports. Additionally, they have access to a starter pack that contains a comprehensive suite of pre-existing reports.
Promotions or any salary changes previously involved a tedious paper trail. But managers can now fill out a dedicated MyForm which is processed by the HR team in ResourceLink. ResourceLink even allows for the upload of items that don't go through the system, such as P45s and court orders received via mail.”
esure employees now have the power to access their personal details, payslips, see and book holiday allowance, as well directly enter and see their approved overtime with the MyView app. The use of individual biometrics for identity verification eliminates the need for frequent password resets which would otherwise be time-consuming for Tracey and her team.
The app also allows managers to approve holiday requests even when they’re out of the office. It's a major upgrade from the old system where payslips were sent to home addresses and overtime and holidays were managed on Excel spreadsheets.
Once that piece of paper left your desk, you would just hope that it would get to HR at some point. But the forms are now in the system, so you can see it, see whether it's been approved and who needs to approve it next. So they've got so much more control and it’s been a game changer, actually.”
The introduction of MyView has also given line managers access to a wide range of widgets which allow them to view reports and manage their team's absences, a task that previously required assistance from the HR department.
ResourceLink and the Zellis apps gives esure payroll and HR team and employees a user friendly and efficient way to manage payroll and HR, eliminating the risk of paperwork getting lost in transit and providing much needed access to critical data.
While esure have complete access to ResourceLink to keep on top of the HR side of things, the Zellis Managed Service team ensures that everything is processed correctly in the monthly payroll. If there are any changes, esure input them into ResourceLink, and can then observe the team processing those changes as well as monitor payroll processing in real time.
The Managed Service team also helps esure through the numerous audits required throughout the year for the FCA and takes care of year-end procedures with HMRC.
We know that they're doing the year end things that they need to do with HMRC. That's definitely peace of mind handing it over to experts and knowing that we can always speak to them if we've got queries.”
esure have significantly reduced the time they spend on reconciliations, which used to take two full days and involve the entire team of six people. Now, with only three people on the team, it takes them less than a day.
And while those who like to feel in control might anticipate that a move to Managed Services would be unsettling, Tracey points out that it has actually resulted in enhanced oversight for esure.
Rather than a loss of control, we've got so much more visibility of what's going on with payroll processing.”
