Revamping Workflow
Willmott Dixon significantly improved their HR and payroll efficiency by implementing Zellis' system and conducting a system health check.
In 2018, Willmott Dixon implemented Zellis ResourceLink to run their payroll and some elements of HR management. A big benefit of the system has been the multi-streaming capability, which allows multiple records to be processed simultaneously, effectively reducing processing time. Willmott Dixon also recently undertook a Zellis system health check, which has had some impressive results.
In this case study, we chat to Alison Giddins - Payroll Manager, Chim Pritchard - Assistant Payroll Manager and Jasmine Jones - People Systems Manager about their experience of working with Zellis and how things have changed since implementing the recommendations highlighted during their health check.
Willmott Dixon had transitioned to Zellis ResourceLink in 2018 , and their system was highly specialised to fit their needs allowing for four payrolls run each month. Alison Giddins remembers that before setting up the new system, Zellis had encouraged them to create a wish list of what they wanted it to do.
I'd worked with similar systems to ResourceLink in the past and I had a clear vision of what I wanted. I wanted it to do back pay, including Alabaster backpay calculations, I wanted to have national minimum wage control, salary sacrifice controls and all those things.”
Zellis documented the requirements, developed specifications, and presented them for approval. This was a challenging phase, but it was necessary to ensure we would end up with a system that met the needs of Alison and her team.
After approval, Zellis developed the system and provided a test version. Willmott Dixon carried out User Acceptance Testing (UAT) and when satisfied with the results, started a two-month parallel running phase. This ensured that the system was balanced down to the penny, with no variances before rolling out in November.
The implementation was enabled by a knowledgeable CIPP qualified consultant and another who had a strong background in business intelligence. This specialist knowledge helped to iron out payroll-related concerns and provided a consistent level of support.
The team were very supportive and just very knowledgeable throughout the process."
