A responsive HR solution which can cope with high turnover.

In an industry with a high staff turnover, having a responsive HR solution means that St. Vincent’s University Hospital can act quickly and maintain staff engagement.

As an academic teaching hospital, we have a lot of movement within our workforce, “Often an individual will come to work in a centre like this to gain experience as part of their career. We encourage movement in the hospital, and overall our turnover which includes trainee posts is around 20% a year. With 4000 staff, there's a lot of change happening. Having a solution that can take care of all of that, all in one place, is a key benefit of Zellis.”

John Keane, Director of Human Resources, St. Vincent’s University Hospital

We have a very strong, productive, constructive relationship, and that doesn't necessarily mean that there always has to be agreement. But Zellis has a positive way of dealing with our priorities and can identify what needs to be delivered and how to manage our main concerns. Having an account manager who we deal with on a regular basis means that they can find productive solutions to our complex situation.”

John Keane, Director of Human Resources, St. Vincent’s University Hospital

Having created a strong and lasting working relationship between the two organisations, John is keen to point out that Zellis will come forward with solutions that support the needs of the hospital.

MyView for staff self-service functionality.

St. Vincent’s University Hospital staff can use MyView to access payslips, manage their onboarding and employment journey, and approve and book leave. They can also access the St. Vincent’s University Hospital eLearning platform, which is integrated with MyView.

“All our online training can be taken through MyView,” says John,

“This includes all our mandatory training and all our professional development training that we host on site. Having that single portal, that single view into the organisation of their own affairs is really useful for staff.”

St. Vincent’s University Hospital is also looking to the future in how they can expand their use of MyView.

“We can also use MyView to empower managers and staff to keep on top of those important elements of training such as hand hygiene, fire safety, manual handling, life support, training, basic life support, etc.”