Expense management solutions for the future
Adapting to change: the flexibility of ResourceLink
While the use of MyView for expense claims has been straightforward, redesigning the system to implement mileage is proving to be a little more involved and is an ongoing process. Driver verification is currently carried out through SharePoint. Employees must use that system to upload relevant insurance and other documents to verify that they are entitled to drive. Previously, if any of those documents were out of date, the system would prevent the submission of mileage expenses.
As there is presently no link between SharePoint and ResourceLink, information must be manually extracted from SharePoint to identify individuals with outdated documents to avoid payments being made without proper validation. Payroll then excludes them from the expense run and sends emails requesting updated documents. This back-and-forth process is not ideal; however,
“Overall, we'll try to keep to what we've got on our roadmap, but obviously the organisation will change, and we will need to change, adjust, and tweak ResourceLink to accommodate that. Luckily, it has the flexibility to do that.”
Zellis is working with A2Dominion on a solution that will enable the connection of the two systems and full automation of mileage validation and the verification process.
A2Dominion also has plans to further streamline the payroll process using ResourceLink, specifically back pay, which currently involves manual calculations, as well as exploring how to better manage salary sacrifice. Automation of HR Process is high on the agenda too utilising MyTeam process and Myforms functionality to remove forms that currently sit within Sharepoint
A2Dominion's experience with ResourceLink shows the importance of fully engaging with systems to revolutionise the way expenses are managed.
The shift from manual, time-consuming processes to a streamlined system within ResourceLink not only reduced processing time but also eradicated errors. With better transparency and visibility of where payments are going and when, the process is now much more structured.
"It's like we've moved from a dinosaur era to modern times!"
Employees can also now claim expenses with ease through the user-friendly MyView app, not only simplifying processes but better accommodating the diverse work styles of A2Dominion's workforce.
The ongoing efforts of both Zellis and A2Dominion to further refine payroll processes show their commitment to continuous improvement, while the flexibility of ResourceLink allows them to adapt to the evolving needs of their organisation.
Zellis and A2Dominion will continue to build on this success through innovating flexible and scalable expense management solutions.