An exciting digital future.
Zellis is proud to be part of Monmouthshire County Council’s digital journey - we look forward to continuing to be part of providing a superior service to local residents.
Digital transformation for this forward-thinking council will include experimenting with robotic process automation and more sophisticated uses of data, which includes the additional deployment of smart chatbots and AI to boost efficiency and enhance employee experience still further.
Monmouthshire is also enthusiastic about the opportunities through Zellis HCM Cloud of helping the organisation build a “more substantial technology ecosystem” over time.
In conclusion, Peter says that it is important to consider digital transformation as “constant and ongoing” rather than simply a one-off process.
You don’t just implement a new technology and sit back. You’ve got to be constantly aware of - and thinking about - future milestones and how current systems could be upgraded or integrated more effectively.The standard for exceptional digital solutions is constantly improving. Learning to think one step ahead has been critical to the success of this project and our relationship with Zellis."