Recognising the opportunity for optimisation and modernisation.
Bouygues UK began using ResourceLink as part of an earlier project to merge all their entities onto one payroll and HR platform. ResourceLink was chosen for its functionality and flexibility at the time.
However, Craig Griffin, a ResourceLink and MyView expert, joined the company 6 years ago, and realised that it was being severely underutilised.
It was just seen as ‘push-a-button’ software, which did the payroll piece for them, and nothing else. It was almost considered a hindrance to the HR team, a bit of an afterthought.”
Having prior experience of the system’s capabilities, Craig saw an opportunity to optimise ResourceLink to its full potential and re-educate the organisation on its benefits.
The primary objective was to implement self-service and move away from paper-based and labour-intensive processes. This would transform ResourceLink into a high-level HR database which could interact with modernised payroll operations.
At the start of the project, all employees had already been merged onto ResourceLink and there was basic online annual leave booking capabilities.
Given the task of developing the system, Craig have found ways of making it work for Bouygues UK unique needs. With the move to Zellis HCM Cloud, they were able to roll out the MyView app, enabling frontline staff to access HR policies and complete self-service modules.
Single sign-on capabilities were introduced to drive accessibility and a better user experience.
The leave booking functionality has been further enhanced to include various absence types that can all be booked online. An onboarding component has been developed, rolled out and accepted.
We've also been improving the general attitude towards ResourceLink in the business. We're slowly changing people's perception and getting them to use the system more effectively.”
The legacy system previously housed a lot of duplicated and out of date data, requiring some system housekeeping. Cleaning out the data, removing duplicates, old audit tables, old costing messages, exception messages, and other unnecessary data has made payroll processing significantly faster.
And now the data has been cleaned and is accurate, they have been working with Power BI to create internal reports of real-time payroll for data analysis. Power BI allows for better visualisation of data and the ability to drill down for more detail.
I think it's the dashboards people want. Keeping the data in behind it, they want the visuals with it.”
Bouygues UK are beginning to use APIs to access data from other programmes to provide deeper insights. Craig is admirably self-taught on API technology, making use of Zellis support when he got stuck.
I logged a call, and somebody joined a call with me even though they're in Australia. They would stay up until the middle of the night just so they could help. And they were extremely helpful, and we ended up being able to get connected to the API database.”
