"Be honest about your challenges," Hayley advises. “Zellis listens and comes up with solutions tailored to your needs. They always look for the right system for you; their support will always be invaluable to us. And they helped us meet our tight deadline by putting us in touch with Eploy and organising everything for us; we felt really supported.”
Regular meetings between Hayley's team and their Zellis consultant enable them to develop solutions on their test system together. One of the things they are working on right now is showing an annual salary on their payslips.
"Wendy always encourages us to raise development and enhancement requests, and she'll explain how other people have got around their issues or send our ideas to the development team. They are just great. We also love Zellis online chat; you actually speak to a human! In fact, this service is so good that we are looking into implementing it into our own system."
With Zellis by their side, the London Borough of Hillingdon isn't just keeping pace with change—they're leading the way, setting a new standard for HR and payroll excellence in local authorities.
