Implementing a new system against the clock

The implementation process usually takes around 16 weeks, but Hillingdon was on a race against time with a 10-week implementation deadline.

"Eploy made it really easy for us, and we quickly realised that the more effort that we put in, the more we got back," Hayley said. “There were a lot of files we had to provide, but Eploy gave us access to a portal with clear instructions and timelines.”

Eploy constantly checked in with Hayley and her team to keep the project on track.

Precise data mapping and rigorous testing ensured that Hillingdon went live in August with Eploy, embedding the system into their processes within their designated time frame.

“The way the folders were formatted made it really easy for us to upload information and fill in gaps if we'd forgotten anything, then we had calls to go through the data and make sure it was interpreted correctly.”

Hayley Seabrook, HR and Payroll Service Manager, Hillingdon Borough council.

"We're now in phase 2, working on the integration between Eploy and Zellis HCM Cloud," said Hayley. "Zellis interface document can look quite complex if you're not used to it, but Eploy provided us with a spreadsheet and made it very simple to see what we should focus on. We're just pinging back the test stages and making changes as they arise, but so far, so good!"