<p>How can employers help their people prepare for <b>new technology</b> in<b> </b>financial services?</p>
By leveraging these critical insights to better understand employees’ needs, wants, and concerns, financial services providers will be much better positioned to tackle issues of employee motivation and confidence – and crucially, build technology skills."
We surveyed hundreds of people working in financial services about technology, including AI.
Learning new technologies is a major motivator; selected by 68% of respondents.
AI is largely welcomed, but there is evidence of a confidence and skills gap.
believe new technology will increase their productivity and efficiency.
believe that AI will replace their role.
22% believe AI adoption will create difficulties and challenges.
23% are not confident they will have the skills required, highlighting the importance of providing effective training. Read more.
In this 35-page report:
The top 3 most effective motivators
How to engage employees in larger organisations (1000+)
The gap between tech productivity for banking and insurance
Which tasks employees trust AI with
Where AI hesitancy exists - and how employers should handle it
Key recommendations for effective new technology rollouts
Access the report