RESEARCH Employee attitudes to AI
How can employers help their people prepare for new technology in financial services?
By leveraging these critical insights to better understand employees’ needs, wants, and concerns, financial services providers will be much better positioned to tackle issues of employee motivation and confidence – and crucially, build technology skills."
We surveyed hundreds of people working in financial services about technology, including AI.
Learning new technologies is a major motivator; selected by 68% of respondents.
AI is largely welcomed, but there is evidence of a confidence and skills gap.
believe new technology will increase their productivity and efficiency.
believe that AI will replace their role.
22% believe AI adoption will create difficulties and challenges.
23% are not confident they will have the skills required, highlighting the importance of providing effective training. Read more.
In this 35-page report:
The top 3 most effective motivators
How to engage employees in larger organisations (1000+)
The gap between tech productivity for banking and insurance
Which tasks employees trust AI with
Where AI hesitancy exists - and how employers should handle it
Key recommendations for effective new technology rollouts
Access the report
