The situation

Streamlining processes in esure’s HR and payroll management activities, including time-consuming manual handling of critical operations such as leave notifications, payroll cutoffs, and updating emergency contact details, were key to reducing workloads for the esure team.

Streamlining processes

Connor Hughes, People Service Lead, at esure and the wider HR team specifically identified the need for streamlining processes, such as the communication of changes in employee status, maintaining up-to-date emergency contact information and enabling timely updates for payroll processing.

By streamlining and automating these processes, esure’s HR tasks would be simplified for colleagues, enhancing data management and accessibility across the organisation, all while meeting the strict regulatory compliance required in insurance processes.