Background

esure Group, a leading UK insurer, has digitised their internal processes in HR and payroll management by integrating the Zellis Intelligence Platform with Microsoft Power Automate. The HR and payroll team has experienced impressive time saving and efficiency thanks to the ability to automate previously labour-intensive tasks.

Founded in 2000, esure Group is one of the UK’s leading providers of motor and home insurance products. Supporting over 2 million customers in the UK, through the esure and Sheilas’ Wheels brands, esure Group combines an entrepreneurial mindset with the agility and innovation of InsurTech.

Focused on developing industry beating technology, insights and data while delivering fantastic levels of service, in order to deliver more personalised experiences to meet the evolving needs and expectations of its customers.

Since partnering with Zellis in 2020, esure uses Zellis Managed Services, including ResourceLink for HR backend access and MyView for frontend user interactions. This solution significantly increased esure’s control and visibility of the HR and payroll data for their 1200+ colleagues.

Several time-consuming manual HR processes remained, however. Recognising the need for advanced automation, Zellis introduced esure to the new capabilities provided by Power Automate and was on hand to support the implementation journey of the new solution.

The Zellis and esure partnership