An ongoing partnership.

Durham County Council values their ongoing relationship with Zellis. They have regular customer relationship meetings where they can have honest conversations and share feedback.

Our relationship with Zellis is excellent. We have open and honest dialogue and collaborate well. It gives us reassurance and peace of mind."

- Ben Newby, Team Leader, Payroll and Employee Services, Durham County Council

This collaboration between Durham County Council and Zellis has been a big success. By adding Post Code Software/Google Maps to the MyView expenses module, the council has improved accuracy, reduced costs, and improved the user experience better. The changes have benefitted not only the council but also other users of Zellis solutions.

Key takeaways:

Collaboration between Durham County Council and Zellis improved the MyView expenses module for more accurate mileage claims.
Adding Post Code Software/Google Maps integration provides a reliable route planner and mapping tool.
The enhanced module includes features such as triangulation, payment options for private miles, claim line restrictions, route override functionality, and informed decision-making for authorisers.
The solution saved money, simplified the user experience, eliminated errors, and streamlined the claims process for employees and managers.