The collaboration.

Durham County Council and Zellis worked together to develop an integrated MyView solution to allow employees to map their journey using a reliable route planner that would force employee to map each journey point.

To make sure everything went smoothly, they first tested the solution in a test environment. This allowed the council to do thorough checking, give feedback, and resolve any further functionality and/or configuration issues.

Throughout the project, the council and Zellis closely cooperated and listened to feedback. They made continuous improvements to make sure the solution met the council's specific needs.

Key features of the module include:

Triangulation to calculate private mileage between home and work, with the ability to recognise and record HOME and WORK locations. However, maintain option to include payment of private miles if required.
A rule that requires users to record all claims for a single date on the same claim line ensures accurate calculation of private miles.
Route override functionality for clear audit trails when the recommended shortest route is unavailable due to roadworks or other reasons.
The ability for authorisers to view the route selected by the employee, which helps them to make informed decisions when approving or rejecting claims.